Key changes include:Īddresses an issue in Microsoft Edge with using the drag-and-drop feature to upload folders from the Windows desktop to a file hosting service website, such as Microsoft OneDrive. No new operating system features are being introduced in this update. This update includes quality improvements. OS Build 17763.168 Improvements and fixes KB4022716 black screen with flickering cursor after unlocking - Microsoft Community I've also read that some users reported the same issue with other laptop brands (Lenovo, Dell…) using the Intel HD Graphics 520 device. Only one of my colleagues doesn't meet this issue: I noticed his computer hasn't downloaded/installed this Windows update yet… The Intel HD Graphics 520 driver (21.) is provided (and maybe customized? according to Intel® Driver Update Utility) by HP (OEM Windows). OR unplug and plug again the DisplayPort cable.Īll the drivers and BIOS are up to date. It it as if both screen are out of sync, or something like that.ĮITHER pressing the key combination + + + (this restarts the graphics driver) The issue doesn't occur when using only 1 screen mode (either the main laptop screen or the external one).
It displays the black screen + blinking mouse cursor instead of the Windows login screen (on the main/laptop screen, nothing on the external screen). The issue happens when resuming the screens that have been "turned of after xx minutes" by Windows (Windows power options).
I'm facing this problem with our HP laptops at work (HP EliteBook 850 G3 with Intel HD Graphics 520).įor us, the built-in display will go black with the mouse pointer flashing in the following situation:ĭual display in "Extend Desktop" mode (the external monitor is directly connected to the laptop through DisplayPort) This Windows update (KB4022716) was supposed to fix an issue with NVIDIA drivers that stop working (Error 0x9f) when the system goes to sleep ( ) I think this issue is related to a specific Windows update KB4022716 (for Windows 10 Creators Update 1703).
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